Are both the family and kids pools heated?
10 September 2024
Yes, both the family pool and the kids' pools are heated to temperatures between 26 and 28oC. 110 photos
Gran Melia Palacio De Isora Resort & Spa in Costa Adeje
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Key details
About the Hotel
Avenida Los Oceanos, S/N, Alcala (Tenerife), 38686,
- Next to Alcalá Beach
Great
8.3
7.9
4.3
4.1
5-star oceanfront resort with Europe's longest saltwater infinity pool in Alcalá, Tenerife
Dining
Gran Meliá Palacio de Isora Resort & Spa has
Pools & Recreation
The resort offers Europe's longest
RedLevel & Rooms
The
Spa & Wellness
The on-site luxury spa includes a
Family & Entertainment
The hotel provides professional entertainment for all ages including a
Highlights
Pool: Europe's longest saltwater infinity pool
Dining: 7 restaurants and 8 bars
Wellness: Clarins spa with thermal circuit
Family: RedLevel for Families Lounge
Sport: Tennis, paddle courts & 24-hour gym
Beach: Direct access to natural seawater pools
Must-do experiences
- Visit the stunning Los Gigantes cliffs for breathtaking views.
- Savor local fresh fish at Restaurante El Jardín del Mar in Alcala.
- Explore the charming village of Garachico for unique shops.
- Don't miss the vibrant Mercado Municipal de Alcala on weekends.
- Take a sunset stroll along the promenade for scenic coastal views.
Select your room type
Gran Melia Palacio De Isora Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Red Level Suite Ocean View2 persons78 sq. feet2 Single bedsAir conditioningBalconyroom details
Deluxe Family2 persons54 sq. feet2 Single bedsAir conditioningBalconyroom details
Deluxe Resort View2 persons54 sq. feet2 Single bedsAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Gran Melia Palacio De Isora Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
General
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Hiking
- Cycling
- Tennis court
- Billiard tables
- Table tennis
- Archery
- Yoga class
- Sports trainer
- Aerobics
Guest Parking
- Private parking is possible on site for free.
Services
- Shuttle service
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Video games
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Heated swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- BBQ facilities
- Spa centre
- Spa lounge
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Massage
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
Show more
Gran Melia Palacio De Isora Resort & Spa Location
Avenida Los Oceanos, S/N, Alcala (Tenerife), 38686,
Explore Alcala (Tenerife)
Explore Alcala and Beyond
Playa de Alcala
9 minutes' walk
A beautiful sandy beach perfect for sunbathing and swimming, with calm waters ideal for families.
Charco Alcala
9 minutes' walk
A natural tidal pool, great for snorkeling and swimming while enjoying picturesque ocean views.
Punta de Alcala
11 minutes' walk
A scenic viewpoint popular for sunset watching, offering stunning cliffs and ocean landscapes.
Playa La Jaquita
6 minutes' walk
A charming beach with golden sand and crystal-clear water, perfect for relaxation and beach sports.
Snorkeling at Charco Alcala
9 minutes' walk
Experience vibrant marine life in this natural tidal pool. Rentals available for snorkeling gear.
Hiking to Punta de Alcala
11 minutes' walk
A moderate hike with breathtaking coastal views, ideal for outdoor enthusiasts and nature lovers.
Wellness Retreats
4.2 km, 5 minutes' drive
Spa services and wellness programs available nearby, perfect for relaxation and rejuvenation.
La Querencia De Domingo
4 minutes' walk
A cozy local restaurant offering traditional Canarian dishes; try the fresh grilled fish.
Tres Raices Alcala S.l.
5 minutes' walk
Known for its vibrant tapas and cozy atmosphere, perfect for both families and couples.
Chamayda
7 minutes' walk
Serving contemporary Mediterranean cuisine with ocean views, reservations are recommended.
Peppers Wine Bar
30 minutes' walk
A lively bar featuring live music and a great selection of wines, ideal for an evening out.
Discoteca El Granero
35 minutes' walk
A local hotspot for dancing and nightlife, known for its energetic atmosphere and themed nights.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian
Number of floors:
5
Number of rooms:
666
Former name
gran melia tenerife
Reviews and Ratings
Feedback about Gran Melia Palacio De Isora Resort & Spa from previous guests about their experience.
Pros
Attentive staff
Well kept grounds
Quality food
Cons
Inconsistent service
Cleanliness issues
Reservation problems
Guest reviewsShow more reviews
Questions of the users
About Gran Melia Palacio De Isora Resort & Spa
What are the features of the all-inclusive package?
22 November 2024
The all-inclusive package includes breakfast, lunch, dinner, sweet and savory snacks, and drinks throughout the day. What types of drinks are part of the all-inclusive offer?
15 January 2025
The all-inclusive drinks selection includes both alcoholic and non-alcoholic beverages such as cocktails, spirits, beer, wine, soft drinks, and various hot beverages. Is parking available at the resort, and is there a fee?
30 March 2024
Yes, there is underground parking available for hotel guests at an additional cost of €12 per night. What are the options for transportation from Tenerife North Airport?
15 October 2024
Travelers can take a regular taxi for approximately €130 or opt for a private transfer arranged for €160.50 for up to 4 people. Can I reserve a Red Level room if traveling with a 13-year-old?
25 February 2025
The Red Level access is exclusively for adults aged 16 and older, so children under 16 cannot stay in Red Level accommodations. Are there day tour options available through the hotel?
10 August 2024
Yes, there are various tour and activity options available, which the Guest Experience department can assist you with. Do you provide cots for infants upon request?
18 April 2025
Cots are available for guests traveling with infants, ensuring a hassle-free experience. Can children swim in all outdoor pools at the resort?
5 May 2025
Children can enjoy swimming in the family pool and kids' pools, but not in the adults-only pool. Is it possible to park on-site, and what are the fees?
1 July 2024
On-site parking is available at a rate of €12 per day, and advance reservation is recommended. What type of cuisine can guests expect at the resort's restaurants?
20 November 2024
Guests can enjoy a variety of dining options featuring Mediterranean, Italian, Asian, and Mexican cuisines among others. Are high chairs available in the restaurants for young children?
17 January 2025
High chairs are available for use in the restaurants to accommodate young guests.Next best alternative
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